Corrections Policy
Corrections should identify the page, the issue, the source, and the date checked. Material corrections should be reflected in the update log.
What counts as material
A correction is material when it changes a reader decision: an official source, a safety warning, a quote-prep step, a calculator assumption, a privacy instruction, a checklist item, or a claim about provider or agency requirements.
Correction workflow
- Record the page URL and claim.
- Check the strongest available source.
- Revise the page or add a limitation note.
- Update the page date or update log when the change is material.
Reader reports
Reports should avoid private details. Redact names, exact addresses, account numbers, building codes, private messages, faces, and license plates before sending evidence.
Timing and visibility
Not every correction needs a public note. Minor wording fixes can be handled silently, while material changes should update the page date, the update log, or the relevant page note. If a claim cannot be verified with a strong source, the safer correction is to narrow the language or add a limitation instead of inventing certainty.